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Standardisation of elderly services

  • Publisert 12.03.2011
Introducing standards in the field of elderly services will make it possible to create a more transparent market, which will benefit both public and private providers of elderly services.

The eldercare sector is both politically and economically of very high importance in all of the Nordic countries. The subject of eldercare has always been and still is a very sensitive subject, which is ever present on the public agenda. The issue of eldercare attracts a lot of attention due to the fact that it involves every citizen either at present or in the future.

 

The eldercare sector is likely to attract even more attention in the future due to the demographic development in the years to come, meaning that the share of elderly will increase. This development combined with the fact that families in the Nordic countries have no legal obligations to take care of their elders, means that it is of paramount importance to establish a structure, which secures high quality care for the elderly in the future.

 

The Nordic countries have a large share of elderly citizens and are far ahead internationally when it comes to developing care and eldercare. The activity is however low when it comes to being engaged in developing standards in the eldercare sector, and this concerns especially the service sector.

 

According to a study on the possibilities of Nordic service standardisation initiatives, introducing standards in the field of elderly services will make it possible to create a more transparent market, which will benefit both public and private providers of elderly services.

 

The level of standardisation in the eldercare sector is close to being non-existent and the sector for elderly services is therefore not very familiar with the use of service standards. However, in the longer run, there definitively exist potentials due to the projected expansion of the market. This development will definitively increase the demand for private providers of eldercare services, and in this situation, the consulted private providers of eldercare services have expressed, that they will be positive about introducing Nordic or international standards.

 

The aim of this project is to:

  • To develop a business plan that contains the need and the possibility of standardization in the elderly care area based on input from the stakeholders through open meetings.
  • Issue a Nordic Standard Specification (NSS) (or other deliverables as decided upon in the plan). The NSS will be drafted in a way so that they are suitable for European standardization at a later stage and suitable as a model for similar standards in other fields of the service sector.